Terms of Service

NIMUESY TERMS OF SERVICE

Last Updated: August 19, 2025

Effective Date: Upon Publication

1. Acceptance & Eligibility

  • By accessing www.nimuesy.myshopify.com, you agree to these legally binding Terms.

  • Users must be ≥18 years old or the age of majority in their jurisdiction 

     

2. Orders & Payments

  • Order Validity: Orders are confirmed only after payment authorization and inventory verification. ⚠️ We reserve the right to cancel orders for pricing errors, stock shortages, or suspected fraud 

     

  • Payment Methods: Visa, Mastercard, PayPal, Apple Pay. All transactions are SSL-encrypted.

  • Currency: USD (or local currency if available). Foreign exchange fees may apply.

3. Product Information

  • Accuracy: Product images/colors may vary due to device displays. Fabric composition and care instructions are listed per item (e.g., "Hand Wash Only") 

     

  • Sizing: Use our Size Guide before ordering. ⚠️ NIMUESY is not liable for fit issues if size charts are disregarded.

4. Shipping & Delivery

  • Processing: 1–3 business days (excludes custom orders).

  • Shipping Options:

    • Standard (3–7 business days, region-based fees).

    • Express (1–3 business days, flat fee $9.9).

  • Free Shipping: Orders ≥$79 USD.

  • Delivery Risks: Title and risk transfer upon delivery. ⚠️ Not liable for delays by carriers/customs 

     

5. Returns & Exchanges

  • Eligibility:

    • Items must be unworn, unwashed, with tags, returned within 30 days of delivery 

       

    • Non-Returnable: Underwear, final-sale items.

  • Process:

    1. 1.

      Email mutale2025@outlook.comfor a Return Authorization (RA) code.

    2. 2.

      Ship to designated address; return shipping costs are customer-responsible (unless defective/wrong item sent).

  • Refunds: Issued to original payment method within 14 days of receipt. Exchanges subject to stock.

6. Warranty & Quality Assurance

  • Defects: Report manufacturing defects (e.g., seam failure, material flaws) within 7 days of delivery for free repair/replacement 

     

  • Exclusions: ⚠️ No warranty covers damage from misuse, alterations, or improper care (e.g., machine-washing hand-wash-only skirts) 

     

7. Intellectual Property

  • All Site content (logos, designs, text) is owned by NIMUESY. Unauthorized use (e.g., counterfeiting, design copying) violates copyright/trademark laws 

     

8. User Conduct

Prohibited actions include:

  • Fraudulent transactions or chargeback abuse.

  • Uploading viruses/spam to the Site.

  • Scraping product data for commercial use.

9. Limitation of Liability

  • ⚠️ Maximum liability = order value. Not liable for:

    • Indirect damages (lost profits, data loss).

    • Third-party services (e.g., PayPal failures, carrier losses) 

       

10. Dispute Resolution & Governing Law

  • Jurisdiction: Governed by laws of California, USA (or your country if required locally) 

     

  • Arbitration: Disputes resolved through binding arbitration (not class action) via AAA Commercial Rules.

11. Policy Updates

  • ⚠️ Changes effective immediately upon Site posting. Continued use = acceptance.

12. Contact Us

  • Email: mutale2025@outlook.com(response within 48 business hours).